Integrion Automation expands field services for automated production systems

Integrion Automation, a Wauseon company, has expanded its Field Services program to help manufacturers reduce unplanned downtime, improve equipment reliability, and extend the life of automation assets across production facilities.

The enhanced program is designed to support automated systems and robotic cells through a proactive maintenance approach that emphasizes scheduled service, condition monitoring, and rapid-response support. According to Integrion Automation, the expanded offering aims to help manufacturers increase throughput, stabilize production, and reduce the total cost of ownership associated with automation investments.

The Field Services process begins with a comprehensive assessment of equipment condition, operating environments, usage patterns, and service history. Based on those findings, Integrion field service engineers develop customized maintenance plans designed to fit production schedules and minimize operational disruptions.

Services may include routine inspections, mechanical and electrical adjustments, software and control backups, calibration, alignment, wear-part replacement, and safety and compliance evaluations. The company also provides scheduled site visits, reporting, and ongoing coordination with plant leadership to maintain consistent maintenance practices.

A dedicated robotics preventive maintenance program has been incorporated into the expanded service offering. Using condition-based maintenance principles and historical service data, Integrion identifies potential issues before they result in equipment failures. The approach is intended to help manufacturers replace components at optimal intervals, avoid secondary equipment damage, and improve overall system reliability.

Integrion has also expanded its critical spare parts strategy to reduce repair delays caused by parts shortages. The company maintains inventories of critical spare parts and consumables based on customer equipment profiles and historical usage patterns, allowing technicians to arrive prepared for service calls and complete many repairs during a single visit.